FedEx Express ships an average of 11.5 million parcels
daily to over 220 countries and territories worldwide . With major regional
hubs in strategic locations, the world’s largest express transportation company
efficiently and successfully delivers them to countless doorsteps.
If you’ve ever wondered how a package from Malaysia reaches
Mabalacat --or if you’re shipping for the first time--here’s a step-by-step
guide on the life cycle of an everyday FedEx parcel.
Worldwide Shipping Center - For shipments from the
Philippines to any point worldwide, senders have to fill out an airway bill and
describe in detail the items they are shipping. Customers can drop off their
parcel at the nearest Worldwide Shipping Center or opt to request FedEx to pick
up their parcels at home. Online calculations of package costs are available on
the company’s website.
Physical Inspection - An agent will unbox the shipment to
assess the admissibility and cost of the package as well as the proper handling
and packaging that it needs for utmost protection while in transit. FedEx
Express offers General service options and Perishable service options for
time-sensitive and perishable deliveries in the Asia Pacific Region. More
information on specific types of services can be found on the FedEx website.
Categorization – The package is categorized for proper
handling. Documents are labeled C1. C2 includes packages that are less than Php
10,000 in value. C3 covers personal or informal shipments that are less than
Php 49,000 in value and not more than 99.9 kilos in weight. C4-A denotes formal
shipments that are more than Php 49,000 in value and weigh more than 99.9
kilos. C4-B are Philippine Economic Zone Authority (PEZA) shipments.
Pre-clearance - For overseas shipments bound for the
Philippines, the logistics leader ensures efficiency with a team of customer
representatives that is dedicated to pre-clearance - one of the most critical
parts of the shipment process. The FedEx Clearance Support reviews and
cross-checks all documents and gives customers advance notice on any additional
requirements, saving both shipper and consignee valuable time.
Customs Review – All packages that enter Philippine borders
go through the Bureau of Customs. Unless pre-cleared, packages take two to
three days to process. In case of discrepancies--such as incorrect names or
contact details provided by the shipper--the customer service will get in touch
with the consignee for clarification and additional documents, if necessary.
Delivery or Pick up – FedEx service is door-to-door but
parcel pickup in select Worldwide Service Centers is available to customers who
deem it more convenient.
Apart from 24/7 customer service, FedEx provides updated
import and export guidelines available for download from the FedEx website, as
well as shipping regulatory updates to assist both shippers and
consignees.
With services that cover all types of parcels – from
documents to life-saving vital organs - FedEx assures customers that their
parcels will be safe and sound from point of origin to ultimate destination.
Interesting post! Can you also tell me more about medical courier deliveries? I have just shifted here and I need to find such a delivery for my granny. It was good to read this post and know about the journey of a parcel. I will surely let my friends and also know about this.
ReplyDelete