Recently, LBC arranged a meet up between Sharlene Joy Sale,
who was able to meet in person, LBC Agent, Dunhill San Jose. Sharlene says
Dunhill was very ‘reassuring and constantly communicated with her about her transaction
throughout the holidays” when LBC’s deliveries were at its peak. Sharlene
recalled: “Si Dan ang palaging nag-te-text, tumatawag and nag-uupdate sa akin”.
The meet-up between Sharlene and Dunhill took place at LBC
SM Bicutan branch last January 22, 2018. In their first encounter, Dunhill
presented Sharlene with a small token, which prompted the latter to exclaim:
“Ang sweet naman ng LBC”.
The Aming Ligaya monthly activity is aimed at making LBC
agents realize that the people they are assisting are real and that harnessing
personal relationships with their customers are very important. It also seeks
to deliver the message that the relationship with a customer can go beyond
being just transactional.
No comments:
Post a Comment