Leaders from over 30 visionary financial
institutions gathered at the New World Hotel in Makati for Oradian’s first
Community Summit to share experiences, know-how and global best practices in
financial inclusion. More than 80 representatives of these financial
institutions engaged in knowledge-sharing as well as celebrating their recent
growth.
Driven by a shared vision, members of the
Oradian Community provide individuals with access to financial services in the
most remote areas of the Philippines. These institutions deliver financial
services through Oradian’s platform Instafin, a cloud-based core banking system
that enables efficiency and growth.
The summit emphasized the digital
transformation journey that Oradian offers and included an interactive
knowledge building session with attending members. The Oradian journey enables
financial institutions to quickly go digital, reducing the need for costly
manual processes and time-consuming administration, while building internal
capability with hands-on training.
“For us, customer success means ensuring
customers achieve their desired outcomes using Oradian’s platform and services.
Additionally, we empower financial institutions with methodology, knowledge and
best practices to ensure the success of onboarding them to our platform. During
the entire journey with our customers, we aim to predict changes in their
environment by analyzing their business needs and to offer services that help
them achieve their strategic goals.” commented Ivana Tomisic, Oradian’s Head of
Global Account Management and Customer Support Lead.
At the summit, Oradian officially launched
two of its recently designed Additional Services: the Instafin Field Officer
App and Instafin Messaging. Oradian’s Field Officer App is built specifically
for the needs of financial institutions’ field officers who travel to
hard-to-reach areas to provide financial services. Instafin Messaging enables
financial institutions to send messages directly and automatically to their
clients detailing their account activity, which has been found to lead to
stronger loan portfolio performance as a result of better relationship
engagement with clients.
“Cloud banking is fast-tracking our ability
to provide more financial services to underserved individuals. Our business has
seen outstanding results, the main benefits being our increasing operational
efficiency and the quality of our data. With Oradian’s Additional Services, our
field officers save 70% of the time they used to spend collecting data
manually. Since partnering with Oradian, we have been able to focus our
resources on developing our core business.” stated Estrella Andres, Vice
President of ASHI, who presented ASHI’s success story at the summit.
Earlier in February, Cantilan Bank, whose
representatives also participated at Oradian’s Community Summit, became the
Philippines’ first financial institution regulated by the Bangko Sentral NG
Pilipinas (BSP) to leverage Oradian’s cloud banking system. Cantilan Bank’s
pioneering of cloud-based technology was supported by the Asian Development
Bank (ADB). The successful partnership serves as a prime example for all
participating financial institutions striving toward boosting financial
inclusion and strengthening the community.
Within three years in the Philippines,
Oradian has built a community of more than 45 visionary financial institutions
in the Philippines who are embracing technology to reach the country’s bold
financial inclusion targets and expand their client bases.
Antonio Separovic, Co-founder and CEO of
Oradian: “Since our start, our vision has been to go beyond offering software.
In executing this vision, we have grown side by side with many of you through
strategic projects, ongoing community partnerships and truly delivering
financial inclusion. In only four years, through our pioneering efforts,
Oradian has established a dominant position in the market. Now, we are proud to
be the first to provide cloud technology for a regulated bank in the
Philippines. Together, we have grown rapidly and achieved outstanding results
and we will leverage this success to continue increasing financial inclusion
with our partners. Thank you for being part of the community.”
With a fully engaged audience of financial
inclusion leaders, Oradian’s Community Summit enabled unprecedented knowledge
sharing that will bring global best practices to underserved communities
throughout rural provinces.
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